ClinicAL™ by EHG · Platform implementation · AI agent development · AI governance

Research platforms and AI agents, built by the people who run studies.

Your research workflows on the platform that fits your program. AI agents that take the mundane, not the jobs.

We implement recruitment, consent, ePRO, data capture, and safety workflows, and build AI agents that support your team. Every build is tested for its intended use, monitored after go-live, and accountable to a qualified clinical operations professional. Our research platform for a disease foundation's network is in daily use. Led by Nurse Alicia, who oversees every implementation.

Led by a clinops nurse. Built to standard. Accountable to the patient.

Send us a message. Nurse Alicia and her team will get back to you.

Our services

Four ways we support your research platform.

01 / Salesforce

Salesforce Implementation & Integration Services

Your research program needs connected systems, participant workflows, or a platform implementation grounded in clinical operations.

  • Research platform design and implementation
  • Recruitment, consent, ePRO, data capture, and safety workflows
  • Salesforce and Agentforce implementation with connected research systems
What you receive

A defined implementation scope, connected research workflows, and training for your team.

02 / Claude

Claude Agent Development & Integration

Your team has a defined research workflow to support with AI.

  • Agents built around study documents and team roles
  • APIs, native integrations, and MCP where supported
  • Defined rules, source references, and human review points
What you receive

An agent tested for its intended use, with review points and team training. Fixed scope, fixed fee.

03 / Oversight

AI Governance & Clinical Oversight

Your team is introducing AI or already using it, and needs clear responsibilities and controls.

  • AI Governance Assessment
  • Delegation, permissions, monitoring, and escalation
  • Controls for AI we build and AI you already have
What you receive

An assessment of where AI fits in your research, followed by a fixed-scope proposal for controls and implementation.

04 / Ongoing support

Managed Platform & AI Services

Your platform or agents are in use, and need support as systems, study documents, and teams change.

  • Platform and integration maintenance within agreed scope
  • AI performance monitoring and re-testing after changes
  • Documented reviews and reporting to your QA team
What you receive

Defined responsibilities, an agreed change and escalation process, and scoped ongoing support. AI oversight for a fixed monthly fee.

How we deliver

From your research need to a supported workflow.

Clinical research expertise shapes the scope, the build, and the oversight that follows.

  1. 01

    Assess & scope

    Understand the program, current systems, and intended use. Agree the scope and responsibilities.

  2. 02

    Design & govern

    Define the workflow, architecture, permissions, review points, and escalation rules.

  3. 03

    Build & integrate

    Configure the platform or agent and connect the approved systems and data.

  4. 04

    Test & release

    Document testing for the intended use, prepare the team, and agree release readiness.

  5. 05

    Monitor & improve

    Review performance, manage changes, and re-test within the agreed support scope.

“No one works on a study without a defined role, training, and oversight. AI agents included.”

Nurse Alicia

Claude in practice

AI at work. Results ready for review.

Claude lab-result extraction example showing source references, rule versions, flags, and pending coordinator review
Agent example · Lab-result extraction with source references and coordinator review. Demonstration environment using synthetic records; not a production case study.

The result is ready for review. The decision stays with your team.

In this example, Claude extracts lab information into structured fields. Defined rules govern the workflow, source references stay with the output, and entries wait for coordinator review. It is one example of the workflows we build around your research.

ClinicAL™ by EHG

Case study: Research Platform

Anonymized research platform dashboard with Patients, Studies, Visits, protocol deviations, ePRO, analytics, and reporting tabs
Research platform · Illustrative dashboard with identifiers anonymized. Select the image to view the object tabs and reports at full size.

One research network. One connected platform.

A disease foundation’s therapeutic development network on one platform behind a single sign-on: e-consent, clinical data capture, ePRO, participant stipends, safety reporting, and an e-regulatory binder. Built on Agentforce Life Sciences and AWS, connected through MuleSoft, secured with Salesforce Shield, and designed to support Part 11 and HIPAA requirements.

Recent integrations: DocuSign · PayQuicker · MuleSoft · REDCap · REDCap Cloud

Salesforce Partner

Research platforms & integrations

Claude Partner Network

Agents & connected workflows

AWS Partner

Cloud infrastructure

Our team holds Snowflake certifications.

Start with your program

The tools come last. Your research and your people come first.

Nurse Alicia designs the engagement. Her technology team builds it. A qualified clinical operations professional stays accountable for every consequential decision.

Tell us about your program, current platform, and what needs to change. We’ll discuss the fit and define the next step with you.

Send us a message. Nurse Alicia and her team will get back to you.

ClinicAL™ is EHG’s research technology practice. Edwards-Hunt Group holds all ClinicAL™ contracts.